How To Talk So Kids Will Listen & Listen So Kids Can Talk is a parenting / communication book written by Adele Faber and Elaine Mazlish. While this book is specifically intended for parents to have better relationships with their children, the vast majority of the advice contained within applies universally to all interactions, and I have written this summary specifically to abstract away from parent-child relationships. I consider the first chapter alone better at helping people internalize the principles behind nonviolent communication than Rosenberg’s entire book. HTTSKWL is currently by far my most highly recommended communications book, and because it is appealing to parents and children it is a remarkably easy read.
Note that unlike most books, this one contains a very high ratio of exercises and prompts and anecdotes relative to its advice. The authors recommend going through the book slowly, and doing all the exercises. This summary will only contain their explicit instructions – I highly recommend buying a copy of the book and completing it. The many specific example conversations will give a much better understanding of the principles I lay out here than I can convey in a summary.